Complaints

A student who has a complaint related to a Physics or Astronomy course should follow the procedures summarized below. The full policy on student complaints is on-line in the College's Student Academic Handbook http://www.clas.uiowa.edu/students/academic_handbook/ix.shtml#4.
Ordinarily, the student should attempt to resolve the matter with the instructor first. If the complaint is not resolved to the student's satisfaction, the student should go to the course supervisor (if the instructor is a teaching assistant) or to Associate Chair, Professor Craig Kletzing (335-1686).
If the matter remains unresolved, the student may submit a written complaint to the Associate Dean for Academic Programs, 120 Schaeffer Hall (335-2633). The associate dean will attempt to resolve the complaint and, if necessary, may convene a special committee to recommend appropriate action. In any event, the associate dean will respond to the student in writing regarding the disposition of the complaint. For any complaint that cannot be resolved through the mechanisms described above, please refer to the College's Student Academic Handbook for further information.